Village Duty Manager: Safety, Service & Operations Lead

Civeo Australia; Boggabri; Sur place; AUD 70 000 - 90 000; Plein temps

Résumé du poste

Civeo Australia is seeking a Duty Manager to join our remote village team on a 14 days on, 7 days off roster. You will be responsible for maintaining accommodation standards, ensuring compliance with village policies and procedures, conducting inspections and welfare checks, and supporting the Food & Beverage, Administration, and Village Management teams.

We value strong customer service, incident response, and a safety-focused culture.

Qualifications

• Experience as a Duty Manager or in a similar hospitality/ accommodation role.
• Strong customer service and conflict resolution skills.
• Current First Aid & CPR Certificate.
• Certificate II in Security (preferred).
• RSA / RMLV highly regarded.
• Current C-Class Driver's Licence.
• Strong administration and Microsoft Office skills.

Responsabilités

• Monitor village facilities and ensure compliance with accommodation and behavioural policies.
• Conduct village inspections, welfare checks, and security-related duties.
• Respond to incidents, disturbances, and emergencies.
• Support administration, stocktakes, audits and operational activities across departments.
• Promote a positive safety culture and ensure compliance with health, safety, quality and environmental standards.
• Deliver exceptional customer service to guests, clients and stakeholders.

Connaissances

Customer service

Conflict resolution

Formation

First Aid & CPR Certification

Security Certificate II

RSA / RMLV (preferred)

Outils

Microsoft Office

Administration

C-Class Driver's Licence

Description du poste

Civeo Australia is seeking a Duty Manager to join our remote village team on a 14 days on, 7 days off roster. You will be responsible for maintaining accommodation standards, ensuring compliance with village policies and procedures, conducting inspections and welfare checks, and supporting the Food & Beverage, Administration, and Village Management teams.

We value strong customer service, incident response, and a safety-focused culture.