Remote Village Duty Manager — Safety & Guest Experience

Civeo Australia; Dubbo; On-site; AUD 70,000 - 90,000; Full time

Job summary

Civeo Australia seeks a Duty Manager to oversee a remote village operation on a 14 days on, 7 days off roster. You will maintain accommodation standards, enforce village policies, conduct welfare checks, and respond to incidents while supporting F&B, Administration and Village Management teams.

Lead safety initiatives, deliver exceptional guest service, and coordinate across departments to sustain compliant and efficient village operations.

Qualifications

• Experience as a Duty Manager or similar hospitality/service role.
• Strong customer service and conflict resolution skills.
• Current First Aid & CPR Certificate.
• Certificate II in Security (preferred).
• RSA (RMLV highly regarded).
• Current C-Class Driver's Licence.
• Strong administration and Microsoft Office skills.

Responsibilities

• Monitor village facilities and ensure compliance with accommodation and behavioural policies.
• Conduct village inspections, welfare checks, and security duties.
• Respond to incidents, disturbances, and emergencies.
• Support administration, stocktakes, audits and operational activities across departments.
• Promote a positive safety culture and ensure health, safety, quality and environment standards.
• Deliver exceptional customer service to guests, clients and stakeholders.

Skills

Duty Manager experience

Customer service

Conflict resolution

First Aid & CPR

Security certificate (preferred)

RSA (RMLV)

C-Class Driver's Licence

Administration & MS Office

Job description

Civeo Australia seeks a Duty Manager to oversee a remote village operation on a 14 days on, 7 days off roster. You will maintain accommodation standards, enforce village policies, conduct welfare checks, and respond to incidents while supporting F&B, Administration and Village Management teams.

Lead safety initiatives, deliver exceptional guest service, and coordinate across departments to sustain compliant and efficient village operations.