Remote Triage Nurse — Virtual Health Specialist

Medibank Private Limited; Australia; Remote; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Subsidised Private Health Insurance

Salary Packaging

Paid Parental Leave

Health & Wellbeing Allowance

Wellbeing Programs

Exclusive Discounts

Supportive Clinical Leadership

Career Growth Opportunities

Job summary

Amplar Health, part of the Medibank Group, is expanding its Virtual Health nursing team to deliver in-home and remote triage services across Australia.

We’re hiring Registered Nurses (Division 1) with AHPRA and 3+ years of clinical experience to assess and triage calls, provide evidence-based guidance, and connect callers with appropriate care. This is a permanent, full-time, work-from-home opportunity with training and flexible scheduling.

Qualifications

• Registered Nurse (Division 1) with a minimum of 3 years full-time clinical experience within the last 5 years (equivalent to 5100 hours total). Please ensure that you provide a CV that clearly demonstrates your area of expertise and specialisation (units/wards worked in), employment dates, and FTE, so that we can determine whether you meet those minimum requirements
• Current AHPRA registration with no notations
• Experience in A&E and Triage, as well as Paediatrics, Community Care, or Acute Medical/Surgical. Please note: Aged Care experience is not sufficient for this role.
• Strong assessment skills and ability to work autonomously
• Comfortable using computers, digital systems and multitasking in a fast-paced environment
• Availability for weekend and night shifts
• Experience in virtual communication (video/audio conferencing, chat)
• Previous call centre or customer service experience
• Corporate or multidisciplinary team experience
• Commitment to ongoing professional development

Responsibilities

• As a Triage Nurse in our Virtual Health team, you’ll assess and triage a diverse range of health concerns over the phone, using your clinical judgement to identify risk, provide evidence-based health advice and determine the most appropriate next steps in care.
• You’ll support a broad range of presentations, helping callers understand their options and connecting them with the most appropriate healthcare services when further assessment or treatment is required.

Skills

Assessment skills

Autonomous working

Communication skills

Virtual care experience

Education

Registered Nurse (Division 1)

AHPRA registration

Job description

Amplar Health, part of the Medibank Group, is expanding its Virtual Health nursing team to deliver in-home and remote triage services across Australia.

We’re hiring Registered Nurses (Division 1) with AHPRA and 3+ years of clinical experience to assess and triage calls, provide evidence-based guidance, and connect callers with appropriate care. This is a permanent, full-time, work-from-home opportunity with training and flexible scheduling.