Remote Travel Planner & Concierge — Flexible Hours

Medrecruit Limited; Hervey Bay; Remote; AUD 361,000 - 488,000; Full time

Job summary

Medrecruit Limited is seeking a Remote Itinerary Specialist to craft personalized travel plans and coordinate complex bookings for clients worldwide. This fully remote role emphasizes proactive client communication, detailed itinerary management, and timely updates across multiple platforms.

You will research destinations, confirm details, and ensure every travel experience meets client expectations while maintaining pristine digital records and delivering exceptional service.

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and time management abilities.
• Ability to multitask and prioritize in a remote environment.

Responsibilities

• Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel.
• Coordinate reservations for flights, hotels, transportation, and travel experiences.
• Review booking confirmations and travel documents to ensure accuracy and completeness.
• Communicate with clients to gather travel preferences and provide itinerary updates.
• Research destinations, accommodations, and travel options based on client needs.
• Monitor reservation changes, travel schedules, and outstanding booking items.
• Maintain organized digital records and client documentation.
• Deliver exceptional customer service before, during, and after travel.

Job description

Medrecruit Limited is seeking a Remote Itinerary Specialist to craft personalized travel plans and coordinate complex bookings for clients worldwide. This fully remote role emphasizes proactive client communication, detailed itinerary management, and timely updates across multiple platforms.

You will research destinations, confirm details, and ensure every travel experience meets client expectations while maintaining pristine digital records and delivering exceptional service.