Remote Travel Itinerary Specialist | Client-Centric

SA Health; Victor Harbor; On-site; AUD 50,000 - 72,000; Full time

Benefits offered by this job

Fully remote work from home

Flexible scheduling

Onboarding and ongoing training

Mentorship and professional growth

Job summary

SA Health is seeking a Remote Itinerary Specialist to organize travel plans, manage reservations, and ensure every client’s itinerary is accurate and ready for departure. This fully remote role is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized for seamless travel experiences.

You’ll use established systems, digital tools, and comprehensive training to organize itineraries, coordinate reservations, monitor progress, and communicate with

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and time management skills.
• Ability to multitask and prioritize in a remote work environment.
• Comfortable learning new technology and online booking platforms.

Responsibilities

• Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel.
• Coordinate reservations for flights, hotels, transportation, and travel experiences.
• Review booking confirmations and travel documents to ensure accuracy and completeness.
• Communicate with clients to gather travel preferences and provide itinerary updates.
• Research destinations, accommodations, and travel options based on client needs.
• Monitor reservation changes, travel schedules, and outstanding booking items.
• Maintain organized digital records and client documentation.
• Deliver exceptional customer service before, during, and after travel.

Skills

Communication

Organizational skills

Time management

Multitasking

Remote work proficiency

Tech literacy

Tools

Online booking platforms

Job description

SA Health is seeking a Remote Itinerary Specialist to organize travel plans, manage reservations, and ensure every client’s itinerary is accurate and ready for departure. This fully remote role is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized for seamless travel experiences.

You’ll use established systems, digital tools, and comprehensive training to organize itineraries, coordinate reservations, monitor progress, and communicate with