Remote Travel Planner & Client Experience Pro

Ag-Plus; Bundaberg; Remote; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Training opportunities

Supportive community

Flexible working arrangements

Employee discounts

Flexible schedule

Professional development

Job summary

Scenic Voyages Travel is seeking a Remote Planning Specialist to join our client-focused team. You will deliver professional customer service across email, phone, and chat, and help clients plan seamless travel experiences from anywhere.

Responsibilities include preparing itineraries, managing bookings, maintaining records in line with regulations, and assisting with destination information. We offer flexible full- or part-time roles, remote work, ongoing training, and travel perks to support

Qualifications

• Experience delivering excellent customer service in travel or hospitality.
• Strong written and verbal communication.
• Detail-oriented with solid organizational skills.
• Able to learn new booking tools quickly.
• Genuine passion for travel and helping others.

Responsibilities

• Deliver professional customer service via email, phone, or chat.
• Assist clients in planning seamless travel experiences.
• Prepare and manage client itineraries and needs.
• Maintain records in line with regulations and policies.
• Organize and manage files efficiently.

Skills

Customer service

Communication skills

Attention to detail

Tech-savvy

Travel interest

Job description

Scenic Voyages Travel is seeking a Remote Planning Specialist to join our client-focused team. You will deliver professional customer service across email, phone, and chat, and help clients plan seamless travel experiences from anywhere.

Responsibilities include preparing itineraries, managing bookings, maintaining records in line with regulations, and assisting with destination information. We offer flexible full- or part-time roles, remote work, ongoing training, and travel perks to support