Remote Travel Itinerary Planner & Concierge

Blackwoods Readymixed; Australia; Remote; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Training provided

Mentorship

Job summary

Blackwoods Readymixed is seeking a Remote Travel Consultant to design and manage personalized itineraries, coordinate bookings, and ensure accurate details for clients. The role emphasizes exceptional customer service, organization, and timely communication in a fully remote setting.

Applicants should be able to navigate multiple booking platforms, learn new technologies, and work independently while handling multiple priorities. Remote work offers flexible scheduling and ongoing training.

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and time management skills.
• Strong written and verbal communication abilities.
• Ability to multitask and prioritize in a remote work environment.
• Comfortable learning new technology and online booking platforms.
• Detail oriented, dependable, and proactive.
• Passion for creating exceptional travel experiences.
• Strong communication and organizational skills.
• Ability to work independently while managing multiple priorities.

Responsibilities

• Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel.
• Coordinate reservations for flights, hotels, transportation, and travel experiences.
• Review booking confirmations and travel documents to ensure accuracy and completeness.
• Communicate with clients to gather travel preferences and provide itinerary updates.
• Research destinations, accommodations, and travel options based on client needs.
• Monitor reservation changes, travel schedules, and outstanding booking items.
• Maintain organized digital records and client documentation.
• Deliver exceptional customer service before, during, and after travel.

Skills

Strong communication

Customer service

Organizational skills

Time management

Multitasking

Remote work

Tech-savvy

Independent work

Tools

Online booking platforms

Job description

Blackwoods Readymixed is seeking a Remote Travel Consultant to design and manage personalized itineraries, coordinate bookings, and ensure accurate details for clients. The role emphasizes exceptional customer service, organization, and timely communication in a fully remote setting.

Applicants should be able to navigate multiple booking platforms, learn new technologies, and work independently while handling multiple priorities. Remote work offers flexible scheduling and ongoing training.