Remote Travel Operations Coordinator

Westpac; Townsville City; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Structured training

Team support

Travel benefits

Job summary

Westpac is seeking a Remote Travel Administrative Coordinator to support our travel team’s daily operations, handling client communications, booking workflows, and ensuring accuracy and timeliness.

The role is fully remote, requiring strong organization and communication skills, with structured onboarding and ongoing training. No travel industry experience is required, and candidates across eligible international locations may apply.

Qualifications

• Strong organizational and communication skills, written and verbal.
• Experience in administrative support or coordination preferred.
• Comfortable working independently in a fully remote environment.
• Detail-oriented and tech-savvy.
• Willing to learn digital tools and booking platforms.

Responsibilities

• Manage client communications, travel documentation, and booking records
• Coordinate schedules, appointments, and follow-ups related to travel arrangements
• Support administrative workflows and ensure all deadlines and details are met
• Maintain accurate client records and track important booking information
• Provide professional, responsive support to clients and team members throughout the travel process
• Assist with process improvements and updates to internal travel systems

Skills

Organizational skills

Communication skills

Remote work experience

Attention to detail

Tech-savvy

Job description

Westpac is seeking a Remote Travel Administrative Coordinator to support our travel team’s daily operations, handling client communications, booking workflows, and ensuring accuracy and timeliness.

The role is fully remote, requiring strong organization and communication skills, with structured onboarding and ongoing training. No travel industry experience is required, and candidates across eligible international locations may apply.