Remote Travel Concierge: Craft Bespoke Vacations

American Express Global Business Travel; Sydney; A distancia; AUD 39.000 - 59.000; Jornada completa

Descripción de la vacante

American Express Global Business Travel is seeking a Remote Travel Consultant/Agent. You will work directly with clients and a network of vendors to create customized vacation packages. The role emphasizes service, organization, and ongoing industry training.

Ideal candidates bring strong communication skills, a passion for travel, and the ability to manage time and responsibilities remotely. Prior hospitality or sales experience is a plus, and applicants must be 18+ and eligible to work in the

Formación

• Complete required Certification program in a timely manner.
• Complete and maintain agent registrations with vendors and suppliers.
• Laptop, computer, or smartphone with reliable internet access is required.
• Ability to manage your time effectively and stay organized.
• Strong verbal and written communication skills.

Responsabilidades

• Prepare, plan and execute travel itineraries including but not limited to: airline, car rental, cruises, resorts & hotels, amusement parks, concert & sporting event tickets, and other tours & activities.
• Process payments on behalf of your clients to secure reservations.
• Maintain relationships with industry specific vendors and suppliers.
• Attend ongoing trainings to maintain and increase knowledge within the industry.
• Provide superior customer service to clients.
• Provide details to clients regarding any required travel documents such as passports or visas.

Conocimientos

Certification program

Vendor registrations

Time management

Communication skills

Customer service

Personal travel

Hospitality experience

Sales experience

US work authorization

Descripción del empleo

American Express Global Business Travel is seeking a Remote Travel Consultant/Agent. You will work directly with clients and a network of vendors to create customized vacation packages. The role emphasizes service, organization, and ongoing industry training.

Ideal candidates bring strong communication skills, a passion for travel, and the ability to manage time and responsibilities remotely. Prior hospitality or sales experience is a plus, and applicants must be 18+ and eligible to work in the