Remote Territory Growth Rep – NSW

Stanley Black & Decker; New South Wales; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Tool discounts

Parental leave

Mental health day

Volunteer leave

LinkedIn Learning

Job summary

Stanley Black & Decker is seeking a Territory Development Representative (Phone Based) to join the NSW remote sales team. In this permanent full-time role, you will drive revenue through outbound calls, qualify leads, and support the field sales team while maintaining accurate CRM records.

You will engage existing and potential customers, promote current offers, and strive to meet monthly targets with a customer-first mindset.

Qualifications

• Proven experience in outbound or inside sales, call-centre sales or customer service with sales KPIs.
• Strong communication and relationship-building skills with a customer-first mindset.
• A proactive, results-driven attitude with resilience to handle objections and meet targets.
• Good organisational skills with attention to detail when maintaining records and following processes.
• Intermediate MS Office skills (Excel, Outlook, Word).
• CRM experience desirable (e.g. Salesforce, SAP).

Responsibilities

• Make outbound calls to existing and prospective customers to promote products and current offers.
• Respond to customer inquiries and convert leads into sales opportunities.
• Maintain accurate customer records and sales activity in CRM systems.
• Achieve or exceed monthly sales targets and KPIs.
• Support the field sales team by qualifying end-user leads and ensuring follow-up.
• Build strong customer relationships through professional and proactive communication.

Skills

Outbound sales experience

Customer service

Strong communication

Relationship-building

Organisational skills

MS Office

CRM experience

Tools

Salesforce

SAP

Job description

Stanley Black & Decker is seeking a Territory Development Representative (Phone Based) to join the NSW remote sales team. In this permanent full-time role, you will drive revenue through outbound calls, qualify leads, and support the field sales team while maintaining accurate CRM records.

You will engage existing and potential customers, promote current offers, and strive to meet monthly targets with a customer-first mindset.