Territory Development Representative– Phone Based

Stanley Black & Decker, Inc.; Sydney; Hybrid; AUD 65,000 - 100,000; Full time

Benefits offered by this job

Tool discounts

Parental leave

Mental health day

Volunteer leave

LinkedIn Learning access

Job summary

Stanley Black & Decker, Inc. in NSW (remote) is seeking a Territory Development Representative, phone-based, to join the Field Sales Team supporting remote and regional leads across NSW.

You will drive revenue by outbound calls, promote products and campaigns, and qualify leads to assist the field sales team. The role requires proven outbound or inside sales experience, strong communication, and a customer-first mindset.

Qualifications

• Proven experience in outbound or inside sales, call-centre sales or customer service with sales KPIs.
• Strong communication and relationship-building skills with a customer-first mindset.
• A proactive, results-driven attitude with resilience to handle objections and meet targets.

Responsibilities

• Make outbound calls to existing and prospective customers to promote products and current offers.
• Respond to customer inquiries and convert leads into sales opportunities.
• Maintain accurate customer records and sales activity in CRM systems.
• Achieve or exceed monthly sales targets and KPIs.
• Support the field sales team by qualifying end-user leads and ensuring follow-up.

Skills

Outbound sales

CRM experience

Customer service

Communication

MS Office

Tools

Salesforce

SAP

Excel

Job description

**Position Title:** Territory Development Representative– Phone Based **Location:** NSW Remote **Employment:** Permanent Full Time**Make Your Mark. Shape Your Future**It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make the WorldTM. Sound like you? Join our top-notch team of 43,500 Diverse employees globally who are making their mark on some of the world’s most beloved brands, including **DEWALT, STANLEY, Cub Cadet** and **BLACK+DECKER.****The Job**As a phone-based **Territory Development Representative**, you will be part of our Field Sales Team supporting remote and regional leads and customers across NSW.You will play a vital role in driving revenue growth by making proactive outbound calls to existing and potential customers, promoting our product range and campaigns, and supporting our field sales team by qualifying leads.**Your duties will include:*** Making outbound calls to existing and prospective customers to promote products and current offers* Responding to customer inquiries and converting leads into sales opportunities* Maintaining accurate customer records and sales activity in CRM systems* Achieving or exceeding monthly sales targets and KPIs* Supporting the field sales team by qualifying end-user leads and ensuring follow-up* Building strong customer relationships through professional and proactive communication**The Person**You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it.**You will also have:*** Proven experience in outbound or inside sales, call-centre sales or customer service with sales KPIs* Strong communication and relationship-building skills with a customer-first mindset* A proactive, results-driven attitude with resilience to handle objections and meet targets* Good organisational skills with attention to detail when maintaining records and following processes* Intermediate MS Office skills (Excel, Outlook, Word)* CRM experience desirable (e.g. Salesforce, SAP)**You will Get*** Discounts on Stanley Black & Decker tools and other partner programs* Additional Parental Leave Benefits* Additional leave: Annual Mental Health and Wellbeing Day* 1 day volunteer leave with Disaster Relief Australia* Access to LinkedIn Learning**And More****Grow:** Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.**Learn**: Have access to a wealth of learning resources, including our Lean Academy, Coursera, and online university.**Belong:** Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.**Give Back**: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practicesTo apply for this role, hit the apply now button.What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!***We Don’t Just Build The World, We Build Innovative Technology Too.***Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.