Remote Tech Support Specialist: Precision Ag & AMS Tech

Bytewize Consulting

Wagga Wagga

Híbrido

AUD 70.000 - 100.000

Jornada completa

hace 30 horas
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Ventajas ofrecidas por este puesto de trabajo

Full-time position
Flexible location options
Monthly incentive scheme
Ongoing John Deere training
Develop skills in Precision Ag and rem
Staff discounts on John Deere parts
Work with Australia’s large John Deere

Descripción de la vacante

Hutcheon & Pearce’s TECSight team seeks a TECSight Technical Support Specialist to diagnose machine faults remotely, monitor performance and guide technicians across NSW. You’ll work on John Deere technology, AMS/Precision Ag, and remote diagnostics to keep equipment productive.

This full-time role offers flexible NSW location options, on-call rotation, ongoing training, and a pathway beyond the traditional workshop environment.

Formación

  • Experience as a qualified technician in agricultural, construction or forestry-related technical role.
  • Strong analytical and problem-solving skills.
  • Good written and verbal communication abilities.

Responsabilidades

  • Provide remote diagnostics to diagnose machine faults and identify solutions.
  • Support Precision Ag technology including displays, receivers and AMS tools.
  • Monitor machines remotely and communicate with technicians and customers.
  • Deliver remote technical assistance to NSW network branches and customers.
  • Assist customers in understanding and getting value from machinery tech and digital tools.
  • Support data platforms like John Deere Operations Center and Connectivity tools.
  • Collaborate with branch technicians and TECSight team to ensure great outcomes.

Conocimientos

Qualified technician experience
Analytical and problem solving
Written and verbal communication
Independent with collaboration

Herramientas

John Deere AMS / Precision Ag tech

Descripción del empleo

Hutcheon & Pearce’s TECSight team seeks a TECSight Technical Support Specialist to diagnose machine faults remotely, monitor performance and guide technicians across NSW. You’ll work on John Deere technology, AMS/Precision Ag, and remote diagnostics to keep equipment productive.

This full-time role offers flexible NSW location options, on-call rotation, ongoing training, and a pathway beyond the traditional workshop environment.

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