Remote Tech Support Specialist: Agriculture Machinery

Attio; Wagga Wagga; On-site; AUD 60,000 - 90,000; Full time

Job summary

Hutcheon & Pearce’s TECSight team is seeking a Technical Support Specialist to support John Deere technology across NSW. You’ll diagnose issues remotely, monitor machinery, and guide technicians through technical challenges, enabling customers to maximise uptime and performance.

Join a dynamic team that combines remote diagnostics, precision agriculture, and data-driven support to keep John Deere machines productive.

Responsibilities

• Remote diagnostics: Assist branch technicians and customers to diagnose machine faults and identify practical solutions.
• Precision Ag support: Provide support with displays, receivers, rate controllers and other John Deere AMS technology.
• Machine monitoring: Proactively monitor customer machines, uptime alerts and connectivity issues and take action before small issues become bigger problems.
• Technical support: Provide remote technical assistance to branches and customers across our NSW network.

Job description

Hutcheon & Pearce’s TECSight team is seeking a Technical Support Specialist to support John Deere technology across NSW. You’ll diagnose issues remotely, monitor machinery, and guide technicians through technical challenges, enabling customers to maximise uptime and performance.

Join a dynamic team that combines remote diagnostics, precision agriculture, and data-driven support to keep John Deere machines productive.