Remote Solution Designer & Pre-Sales Architect

SITA; Sydney; Hybrid; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Flex Week – work from home up to 2days

Flex Day – flexible work schedule

Flex-Location – up to 30 days/year in/

Employee Wellbeing program

Professional Development programs

Competitive benefits

Job summary

SITA is a global leader in air travel technology, enabling airports, airlines and borders to operate smoothly. The Solution Designer will drive new business by crafting cost-effective, deliverable solutions after a thorough pre-sales review of customer requirements and product knowledge.

In this role you will own the technical and commercial elements of proposals, liaise with multiple stakeholders, and help shape customer success with innovative architectures across Java, .NET, MQ, and Oracle

Qualifications

• 7-10 years of IT experience, air transport experience preferred in a solution designer/pre-sales role.
• Proven track record in producing, communicating, and documenting technical customer solutions proposals.
• Degree or equivalent experience in Engineering, Computer Technologies, or Business. MBA is a plus.

Responsibilities

• Be the prime interface to customers on technical & commercial matters and lead customer engagements, from initial contact to solution deployment.
• Establish and maintain a professional relationship with customers.
• Work with customers to better understand their business and develop sound solutions to meet their requirements.
• Collaborate with Account Managers/Directors to develop sales and accounts development strategies.
• Promote SITA by furnishing customers with up-to-date information on products and solutions.
• Design and coordinate development of business solutions involving multiple parties.
• Support qualification of customer needs through knowledge of technologies and SITA portfolios.
• Liaise with internal stakeholders to build a business case for proposals.
• Own the technical and commercial parts of proposals; work with project managers for smooth handover.
• Collect and report on subscription parameters to identify opportunities and trends.
• Mentor colleagues in pre-sales activities.

Skills

Design end-to-end solutions

Technical architecture

Java

.NET

Messaging MQ

Oracle database

Distributed systems

Air Transport Industry knowledge

Stakeholder management

Customer facing

Commercial awareness

Problem solving

Presentation skills

Business acumen

Financial acumen

Supplier relationship management

Value proposition

Solutions design

Technical architecture

Education

Engineering/Computer Technologies/Business degree

MBA

Job description

SITA is a global leader in air travel technology, enabling airports, airlines and borders to operate smoothly. The Solution Designer will drive new business by crafting cost-effective, deliverable solutions after a thorough pre-sales review of customer requirements and product knowledge.

In this role you will own the technical and commercial elements of proposals, liaise with multiple stakeholders, and help shape customer success with innovative architectures across Java, .NET, MQ, and Oracle