Senior AI & Copilot Solutions Architect

Increment; North Sydney Council; On-site; AUD 120,000 - 170,000; Full time

Job summary

Increment is seeking a Senior Functional Consultant to bridge business needs with AI and Microsoft 365 Copilot capabilities. You will translate client operations into practical technology solutions, run customer engagements, deliver demonstrations, and train groups on capability value.

You will expand into other Microsoft technologies as the market demands, develop AI transformation roadmaps, and articulate business value to executives while mentoring teams across projects.

Qualifications

• Minimum 2–3 years in IT or related roles.
• Desirable: degree in CS/IT/Cybersecurity.
• Desirable: AI-related training or certification.
• Experience as a functional consultant or trainer is valued.

Responsibilities

• Act as SME for Microsoft 365 Copilot and AI technologies.
• Run customer engagements showcasing Microsoft technology.
• Deliver training sessions and workshops on capabilities.
• Create AI transformation roadmaps and proposals.
• Pivot SME to other Microsoft technologies as needed.

Skills

Microsoft 365 Copilot

Copilot Studio

AI technologies

Stakeholder engagement

Education

Tertiary qualification in Computer Science

Tools

Azure Foundry

Job description

Increment is seeking a Senior Functional Consultant to bridge business needs with AI and Microsoft 365 Copilot capabilities. You will translate client operations into practical technology solutions, run customer engagements, deliver demonstrations, and train groups on capability value.

You will expand into other Microsoft technologies as the market demands, develop AI transformation roadmaps, and articulate business value to executives while mentoring teams across projects.