Senior AI & Automation Delivery Lead

MRI India; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible working arrangements

Annual performance-related bonus

Flexi days

AnyDay: knock 2.5 hours off your day

Me Days: extra leave

Inclusive culture

Job summary

MRI Software APAC is seeking an experienced Senior Technical Consultant to lead the technical delivery of enterprise software implementations, integrations, and automation projects from Sydney. You will mentor consultants, drive AI-enabled solutions and collaborate with product teams to ensure scalable, secure deployments.

You will partner with Solution Architects, Project Managers and customers to deliver measurable business value, optimize processes, and promote digital transformation across

Qualifications

• 10+ years' experience in software implementation or Professional Services.
• Proven experience leading technical teams on customer-facing projects.
• Strong understanding of enterprise applications, SaaS, APIs, and data migration.
• Experience designing workflow automation and digital transformation solutions.
• Experience with Power Automate, Nintex, Zapier, Workato, UiPath, or similar technologies.
• Strong data integration and analysis capabilities including SQL, ETL processes, XML/JSON, stored procedures, reporting tools, and Microsoft Excel.
• Experience designing, implementing, or integrating AI-powered solutions, including prompt engineering, AI agents, copilots, workflow orchestration, and enterprise AI use cases.
• Excellent stakeholder management, communication, and problem-solving skills.
• Ability to balance hands-on technical delivery with leadership and mentoring responsibilities.
• Desirable Experience with PropTech, ERP, CRM, HRIS, IWMS, or enterprise solutions.
• Microsoft Power Platform experience highly regarded.
• Azure, AWS, Agile, Scrum, PMP, or equivalent certifications.
• Experience working in a Professional Services or consulting environment.

Responsibilities

• Lead the technical delivery of complex customer implementations and transformation projects.
• Provide technical leadership and mentorship to consultants and implementation teams.
• Design AI-enabled future-state workflows that improve efficiency, value and customer experience.
• Analyse customer business processes and recommend automation opportunities to improve efficiency and user experience.
• Conduct technical workshops and collaborate directly with customer stakeholders.
• Drive adoption of AI capabilities across the organisation, ensuring initiatives align with business priorities and deliver measurable value.
• Review solution designs to ensure quality, scalability, security, and alignment with architectural standards.
• Support project estimation, solution planning, and implementation governance.
• Act as a key connection between customer, delivery teams and product, clearly communicating AI capabilities, limitations and best practices.

Skills

Technical leadership

Customer-facing

Enterprise SaaS

API integrations

Workflow automation

AI capabilities

Data integration

Azure/AWS

Power Platform

Stakeholder mgmt

Tools

Power Automate

Nintex

Zapier

Workato

UiPath

Smartsheet

Job description

MRI Software APAC is seeking an experienced Senior Technical Consultant to lead the technical delivery of enterprise software implementations, integrations, and automation projects from Sydney. You will mentor consultants, drive AI-enabled solutions and collaborate with product teams to ensure scalable, secure deployments.

You will partner with Solution Architects, Project Managers and customers to deliver measurable business value, optimize processes, and promote digital transformation across