Remote Reservation Support Specialist

Australian Christian College Group; Greater Bendigo; Remote; AUD 50,000 - 70,000; Full time

Job summary

Australian Christian College Group is seeking a detail-oriented Reservation Support Agent to assist customers with reservation inquiries, options, updates, and general support. This remote role emphasizes professional customer service and meticulous information gathering.

The ideal candidate will be organized, able to research information, and comfortable coordinating reservations with providers while maintaining accurate records and clear communication.

Qualifications

• Strong customer-service skills.

Responsibilities

• Respond to reservation inquiries
• Research available options
• Gather customer preferences and information
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates
• Communicate with providers when necessary
• Maintain organized reservation records
• Follow up regarding outstanding details
• Provide professional customer assistance

Skills

Customer-service excellence

Remote work suitability

Job description

Australian Christian College Group is seeking a detail-oriented Reservation Support Agent to assist customers with reservation inquiries, options, updates, and general support. This remote role emphasizes professional customer service and meticulous information gathering.

The ideal candidate will be organized, able to research information, and comfortable coordinating reservations with providers while maintaining accurate records and clear communication.