Remote-Ready Accommodation & Hospitality Lead

Cape Reef Hotel pty ltd; Douglas Shire; On-site; AUD 70,000 - 100,000; Full time

Job summary

Cape Reef Hotel pty ltd in Cape Tribulation QLD is seeking an experienced hospitality manager to oversee day-to-day operations across accommodation, housekeeping, and guest services. You will supervise staff, coordinate rosters, and ensure an exceptional guest experience while actively managing budgets and safety in a remote setting.

This long-term role requires strong organisational and communication skills, the ability to work independently, and a flexible roster to meet business needs in a

Qualifications

• Minimum 1 year experience in accommodation/hospitality management.
• Experience supervising staff.
• Strong organisational and communication skills.
• Good customer service and problem-solving abilities.
• Ability to work independently and manage priorities.
• Willingness to work in a remote location.

Responsibilities

• Supervise and coordinate staff across accommodation, housekeeping, guest services and other operational areas.
• Prepare staff rosters and allocate daily duties.
• Recruit, train and support staff as required.
• Monitor service standards and ensure a positive guest experience.
• Handle guest enquiries, feedback and complaints.
• Coordinate accommodation operations, bookings and guest requirements.
• Monitor stock levels and coordinate supplies.
• Liaise with management, suppliers and contractors.
• Assist with budgets and general administration.
• Ensure workplace procedures, health and safety requirements and company policies are followed.

Skills

Hospitality management experience

Staff supervision

Organisational skills

Customer service skills

Independent work

Remote working capability

Flexible rosters availability

Job description

Cape Reef Hotel pty ltd in Cape Tribulation QLD is seeking an experienced hospitality manager to oversee day-to-day operations across accommodation, housekeeping, and guest services. You will supervise staff, coordinate rosters, and ensure an exceptional guest experience while actively managing budgets and safety in a remote setting.

This long-term role requires strong organisational and communication skills, the ability to work independently, and a flexible roster to meet business needs in a