Remote Payroll Support Consultant

Employment Hero; City of Brisbane; Remote; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Generous paternity leave policy

Subsidised egg freezing

WFH office expense budget

Outstanding learning & development opportunities

Employee share options

Job summary

A leading HR solutions company in Brisbane, Queensland is seeking a Payroll Support Consultant. You will provide post-implementation support to customers, ensuring payroll accuracy while resolving issues efficiently. Ideal candidates will have relevant payroll knowledge and experience in a SaaS environment. The role offers full-time employment with flexible remote work arrangements and numerous employee benefits.

Qualifications

• Previous experience in setting up and administrating payroll systems is a plus.
• Ability to manage competing priorities and work autonomously.
• An attitude that puts customer needs first.

Responsibilities

• Provide timely and accurate support to customers post go-live.
• Resolve support tickets efficiently while ensuring customer care.
• Collaborate with the support team for best practice system use.

Skills

Relevant Payroll knowledge and industry experience

Customer experience in a SaaS environment

Problem solving skills

Strong verbal and written communication skills

Tools

ZenDesk

Salesforce

Job description

A leading HR solutions company in Brisbane, Queensland is seeking a Payroll Support Consultant. You will provide post-implementation support to customers, ensuring payroll accuracy while resolving issues efficiently. Ideal candidates will have relevant payroll knowledge and experience in a SaaS environment. The role offers full-time employment with flexible remote work arrangements and numerous employee benefits.