Remote Payments & Fraud Lead

Jobgether SRL; Australia; Remote; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Fully remote work

25 days paid time off

Equipment allowance

International and fast-paced env.

Autonomy and ownership

Exposure to crypto and risk management

Opportunity to lead payments team

Job summary

Partner Company in Australia leads a fully remote Payments & Fraud Lead role, overseeing end‑to‑end withdrawal processes, risk controls, and a dedicated team. You will monitor liquidity, drive process improvements, and shape fraud prevention in a fast‑paced international setting.

You will collaborate across product, operations, and support teams, leveraging data insights to optimize payout speed, security, and customer experience while maintaining strong ownership and accountability.

Qualifications

• Experience in payments operations, fraud, or risk in high‑volume environments.
• Strong understanding of withdrawal processes and liquidity management.
• Proven ability to identify and prevent fraud, abuse, and suspicious activity.
• Experience leading a team and people‑management responsibilities.
• Analytical, data‑driven decision making under pressure.
• Familiarity with AML/KYC in payments and risk operations.

Responsibilities

• Own end‑to‑end withdrawal process from review to processing.
• Monitor liquidity and payout balances across platforms.
• Track volumes, performance, and turnaround times; address issues.
• Identify and escalate payment‑related issues until resolved.
• Improve payment workflows for speed and reliability.
• Monitor fraud patterns across crypto payments and online gaming.
• Investigate suspicious accounts and transactions; decide holds.
• Lead and develop the payments team with priorities and standards.
• Coach team on approvals, investigations, holds, and escalations.
• Share trends and risks with leadership and stakeholders.

Skills

Payments operations

Fraud detection

Risk management

Team leadership

Data analysis

AML/KYC

Crypto payments

Communication

Cross-functional

Job description

Partner Company in Australia leads a fully remote Payments & Fraud Lead role, overseeing end‑to‑end withdrawal processes, risk controls, and a dedicated team. You will monitor liquidity, drive process improvements, and shape fraud prevention in a fast‑paced international setting.

You will collaborate across product, operations, and support teams, leveraging data insights to optimize payout speed, security, and customer experience while maintaining strong ownership and accountability.