Remote Dental Front Desk & Scheduling Specialist

Endeavour Group Careers; Warrnambool; Remote; AUD 16,000 - 23,000; Full time

Job summary

Endeavour Group Careers is seeking a Remote Receptionist for an international dental team. You will manage the frontline patient experience, handle inbound communications, coordinate schedules, and support clinical workflow from home.

A bubbly, confident professional is preferred to deliver exceptional client care. Responsibilities include professional call handling, calendar optimization, patient intake, and safeguarding patient data while triaging urgent issues.

Qualifications

• 2+ years of administrative or receptionist experience, remote work preferred.
• Proficiency with practice management software and VoIP systems.
• Strong customer-centric background; boutique/high-touch service background preferred.

Responsibilities

• Answer inbound VoIP and cloud calls professionally with a warm tone.
• Coordinate practitioner calendars, optimize slots and send reminders.
• Maintain digital patient records and update practice management systems.
• Screen inquiries using healthcare terminology and provide pre-appointment instructions.
• Protect sensitive patient data and triage urgent queries to internal teams.

Skills

Frontline communication

Calendar management

Patient intake

Clinical workflow

Data confidentiality

Tools

Practice management software

VoIP

Digital scheduling tools

Microsoft Office

Job description

Endeavour Group Careers is seeking a Remote Receptionist for an international dental team. You will manage the frontline patient experience, handle inbound communications, coordinate schedules, and support clinical workflow from home.

A bubbly, confident professional is preferred to deliver exceptional client care. Responsibilities include professional call handling, calendar optimization, patient intake, and safeguarding patient data while triaging urgent issues.