Remote Dental Front Desk & Scheduling Specialist

Tomra; Ballarat; Remote; AUD 17,000 - 27,000; Full time

Job summary

Tomra is seeking a Remote Receptionist (South Africa) to manage the end-to-end frontline patient experience from a home-based setup. You will serve as the central contact for daily inbound communications, scheduling, and clinic workflow coordination, ensuring smooth operations in a fast-paced setting.

The role requires a bubbly, confident professional who delivers exceptional client care, handling calendar coordination and patient intake with precision and care.

Qualifications

• Frontline customer communication experience.
• Experience with appointment scheduling and calendar management.
• Strong written and verbal communication skills.

Responsibilities

• Frontline communication: answer calls with a warm tone and handle voicemails and inquiries promptly.
• Coordinate practitioner schedules, optimize slots, and send reminders.
• Maintain accurate digital patient records and support administration.

Skills

VoIP handling

Calendar management

Customer service

Tools

VoIP systems

Calendar software

Job description

Tomra is seeking a Remote Receptionist (South Africa) to manage the end-to-end frontline patient experience from a home-based setup. You will serve as the central contact for daily inbound communications, scheduling, and clinic workflow coordination, ensuring smooth operations in a fast-paced setting.

The role requires a bubbly, confident professional who delivers exceptional client care, handling calendar coordination and patient intake with precision and care.