Remote Dental Front Desk Coordinator

Ingenia Communities; Sydney; Hybrid; AUD 17,000 - 23,000; Full time

Job summary

Ingenia Communities is seeking a remote Front Desk Receptionist to manage frontline communications, scheduling, and administrative tasks for a dental practice. This role operates from a remote South Africa setup, supporting an international organization with flexible hours and a full-time schedule.

The ideal candidate will have at least 2 years of receptionist experience, strong communication skills, and proficiency with scheduling tools, email, and office software.

Qualifications

• 2+ years of administrative or receptionist experience, with remote work preferred.
• Strong communication and interpersonal skills.
• Proficiency with email, scheduling tools, and office software.
• Reliable internet connection and a quiet remote workspace.
• Ability to work independently and manage time effectively.

Responsibilities

• Frontline communication: professionally answer incoming calls and manage voicemails.
• Appointment and calendar management: coordinate schedules and reminders.
• Patient intake and administration: maintain digital records and reporting.
• Clinical workflow and triage: screen inquiries and follow guidelines.
• Escalation and confidentiality: protect patient data and triage queries.

Skills

Frontline communication

Calendar management

Customer service

Independent work

Tools

Practice management software

VoIP systems

Digital scheduling tools

Microsoft Office

Job description

Ingenia Communities is seeking a remote Front Desk Receptionist to manage frontline communications, scheduling, and administrative tasks for a dental practice. This role operates from a remote South Africa setup, supporting an international organization with flexible hours and a full-time schedule.

The ideal candidate will have at least 2 years of receptionist experience, strong communication skills, and proficiency with scheduling tools, email, and office software.