Remote Customer Support Specialist — Flexible Hours

Proprofitworld; City of Melbourne; Remote; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Total Flexibility

Professional Orientation

Skill Development

Job summary

Proprofitworld is seeking an entry-level, fully remote Customer Support Representative to join a global team. You will handle basic inquiries, log user interactions, and support users with account navigation and online registration.

The role offers 100% remote work with flexible scheduling and onboarding for new teammates. The position emphasizes organized individuals entering the digital support sector, with training provided and opportunities to develop skills in customer relations and data

Qualifications

• Strong written communication and basic proficiency with office software (Excel, Google Workspace).
• Must be at least 18 years old.
• Reliable internet connection and access to a secure computer.

Responsibilities

• Respond to incoming digital communications and guide users to platform resources.
• Document and log customer inquiries, feedback, and support tickets in the internal database.
• Assist users with basic account navigation and online registration processes.
• Maintain accuracy and quality metrics in all digital reporting and communications.

Skills

Written communication

Attention to detail

Data logging

Tools

Excel

Google Workspace

Job description

Proprofitworld is seeking an entry-level, fully remote Customer Support Representative to join a global team. You will handle basic inquiries, log user interactions, and support users with account navigation and online registration.

The role offers 100% remote work with flexible scheduling and onboarding for new teammates. The position emphasizes organized individuals entering the digital support sector, with training provided and opportunities to develop skills in customer relations and data