Remote Client Experience & Programs Coordinator

Online Education Services Pty Ltd; Newcastle City Council; Remote; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Flexible remote work

Structured onboarding

Ongoing professional development

Job summary

Brightside Collective is seeking a Client Experience & Program Coordination professional for a flexible remote role based in Australia. The role focuses on administration, coordination, and customer-facing activities within an established online program, supported by onboarding, guided systems, and ongoing development.

The position suits individuals who value flexibility, are self-motivated, and can work autonomously within a structured framework, with a commitment of approximately 10–15

Qualifications

• Experience in administration, customer service, client support, team coordination, operations support, business ownership or management, or education/training environments.

Responsibilities

• Support communication and coordination activities within a structured online program environment.
• Manage communication and follow-up activities using established processes.
• Follow guided systems and step-by-step workflows.
• Maintain accurate records and organised communication activities.
• Use simple digital tools to stay organised and consistent.
• Participate in ongoing learning and professional development opportunities.

Job description

Brightside Collective is seeking a Client Experience & Program Coordination professional for a flexible remote role based in Australia. The role focuses on administration, coordination, and customer-facing activities within an established online program, supported by onboarding, guided systems, and ongoing development.

The position suits individuals who value flexibility, are self-motivated, and can work autonomously within a structured framework, with a commitment of approximately 10–15