Remote Client Experience & Program Coordinator

Hub Australia Pty; Perth; Remote; AUD 50,000 - 80,000; Full time

Job summary

Brightside Collective is seeking a Client Experience & Program Coordinator to support our online programs. This flexible remote role values organized communication and the ability to work autonomously within a structured environment.

You’ll bring professional or life experience in administration, customer service, or coordination, follow guided processes, maintain records, and participate in ongoing development. Applicants must reside in Australia or New Zealand.

Qualifications

• Experience in administration, customer-facing, or coordination.

Responsibilities

• Supporting communication and coordination activities within a structured online program environment
• Managing communication and follow-up activities using established processes
• Following guided systems and step-by-step workflows
• Maintaining accurate records and organised communication activities
• Using simple digital tools to stay organised and consistent
• Participating in ongoing learning and professional development opportunities

Job description

Brightside Collective is seeking a Client Experience & Program Coordinator to support our online programs. This flexible remote role values organized communication and the ability to work autonomously within a structured environment.

You’ll bring professional or life experience in administration, customer service, or coordination, follow guided processes, maintain records, and participate in ongoing development. Applicants must reside in Australia or New Zealand.