Remote Client Experience & Programs Coordinator

Online Education Services Pty Ltd; Alice Springs; Remote; AUD 60,000 - 90,000; Full time

Job summary

Brightside Collective is seeking a Client Experience & Program Coordination professional for a flexible remote role. The position values organisation, clear communication, and the ability to work autonomously within a structured environment.

You will contribute to ongoing growth and meaningful involvement aligned with your lifestyle, with onboarding and guided systems supporting your development.

Qualifications

• Experience in administration and customer-facing roles within a structured environment.
• Ability to work autonomously with guided systems and processes.
• Strong organisational and communication skills.

Responsibilities

• Support communication and coordination within an online program environment.
• Manage communication and follow-up using established processes.
• Follow guided workflows and maintain accurate records.
• Keep records organised and use digital tools to stay consistent.
• Engage in ongoing learning and professional development.
• Support ongoing learning and development opportunities.

Skills

Administration

Customer Service

Job description

Brightside Collective is seeking a Client Experience & Program Coordination professional for a flexible remote role. The position values organisation, clear communication, and the ability to work autonomously within a structured environment.

You will contribute to ongoing growth and meaningful involvement aligned with your lifestyle, with onboarding and guided systems supporting your development.