Remote Australia: Customer Deployments Manager

Axon; Australia; Remote; AUD 140,000 - 210,000; Full time

Job summary

Axon is seeking a Manager, Customer Deployments to lead the Service Delivery Team in delivering enterprise deployments across Axon Evidence, software solutions and hardware sensors. You will guide onboarding, configuration, training, deployment and early adoption, ensuring smooth implementation aligned with customer needs.

This remote Australia role reports to senior leaders, involves 40% travel, and requires strong project management, leadership and cross‑functional collaboration to drive

Qualifications

• Bachelor's degree in Management, IT, Information Systems, or technical engineering.
• Proven leadership experience guiding and developing teams.
• Experience in Digital Video, Mobile Communications, or SaaS.
• Strong project management and resource tracking skills.
• Willingness to travel up to 40% within Australia; occasional international travel.

Responsibilities

• Lead and mentor the Service Delivery Team; conduct performance reviews.
• Manage team resources to meet project demands.
• Oversee complex, enterprise-grade product deployments.
• Define vision, scope, and delivery timelines with stakeholders.
• Ensure solutions are installed, configured, and tested.
• Document customer feature requests and feedback to product teams.
• Align strategic initiatives with PSO leadership.

Skills

Leadership

Project Management

Technical Acumen

Industry Insight

Travel Availability

PM Excellence

Education

Bachelor's degree in IT/Management

Job description

Axon is seeking a Manager, Customer Deployments to lead the Service Delivery Team in delivering enterprise deployments across Axon Evidence, software solutions and hardware sensors. You will guide onboarding, configuration, training, deployment and early adoption, ensuring smooth implementation aligned with customer needs.

This remote Australia role reports to senior leaders, involves 40% travel, and requires strong project management, leadership and cross‑functional collaboration to drive