Remote Aged Care Coordinator | Flexible Hours & Impact

Southern Cross Care (WA) Inc.; Western Australia; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Flexible working environment

Job summary

Southern Cross Care WA Inc. is seeking an experienced Home Care Coordinator to manage a client portfolio and coordinate tailored care services. You will act as the key link between clients, families and care teams, ensuring seamless, responsive support centred on individual needs.

Role involves mostly working from home with travel to clients north of the river, within WA. You will build relationships, monitor care plans, manage budgets, and ensure compliance and documentation as part of an

Qualifications

• Experience in aged care or home care coordination.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication and relationship-building skills.
• Knowledge of case management, compliance, and funding frameworks.
• A compassionate, person-centred approach.
• Confidence using systems such as Microsoft Office.

Responsibilities

• Coordinate personalised home care services that support independence and wellbeing.
• Build strong, trusting relationships with clients, families, and stakeholders.
• Monitor and adjust care plans to meet changing needs.
• Manage client budgets and ensure funding is used effectively.
• Collaborate with internal teams and external providers for integrated care.
• Ensure compliance, quality standards, and accurate documentation.
• Contribute to continuous improvement and client satisfaction.

Skills

Aged care coordination experience

Organisational skills

Communication skills

Case management knowledge

People-centred approach

System proficiency

Education

Certificate IV in Ageing Support

Tools

Microsoft Office

Job description

Southern Cross Care WA Inc. is seeking an experienced Home Care Coordinator to manage a client portfolio and coordinate tailored care services. You will act as the key link between clients, families and care teams, ensuring seamless, responsive support centred on individual needs.

Role involves mostly working from home with travel to clients north of the river, within WA. You will build relationships, monitor care plans, manage budgets, and ensure compliance and documentation as part of an