Remote Admin Officer — Occupational Rehabilitation

Direct Solutions Rehabilitation & Occupational Services; Sydney; Remote; AUD 63,000 - 70,000; Part time

Benefits offered by this job

Work from home

Flexible hours

Competitive salary

National team support

Meaningful work

Professional development

Growing organisation

Job summary

Direct Solutions Rehabilitation & Occupational Services in Sydney is seeking an Administration Officer – Occupational Rehabilitation to support rehabilitation consultants and management. The role is remote, with location options in Sydney or Newcastle, NSW, and offers flexible part-time hours.

You will coordinate referrals, manage case records, maintain portals, and assist with workflow improvements while handling confidential information with discretion.

Qualifications

• Experience in administration or office support.
• Strong organisational and time-management skills.
• Excellent data-entry and attention to detail.
• Confident written and verbal communication.
• Proficiency in MS Outlook, Word and Excel.
• Ability to work independently and manage deadlines.
• Proactive problem-solving and confidentiality.

Responsibilities

• Receive, process and coordinate referrals.
• Enter and maintain information in the case management system.
• Monitor referral progress and follow up on missing information.
• Upload reports and documentation to insurer portals.
• Track reporting deadlines and liaise with consultants.
• Manage shared inboxes and general enquiries.
• Maintain electronic records and spreadsheets.
• Provide administrative support to rehabilitation consultants and management.
• Ensure privacy and document management procedures.

Skills

Organisational skills

Time management

Attention to detail

Communication

MS Office proficiency

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Direct Solutions Rehabilitation & Occupational Services in Sydney is seeking an Administration Officer – Occupational Rehabilitation to support rehabilitation consultants and management. The role is remote, with location options in Sydney or Newcastle, NSW, and offers flexible part-time hours.

You will coordinate referrals, manage case records, maintain portals, and assist with workflow improvements while handling confidential information with discretion.