Release Coordinator

Australian Digital Health Agency; Sydney; On-site; AUD 101,000 - 114,000; Full time

Benefits offered by this job

Salary packaging

Christmas closedown

Wellbeing sessions

Flexible working arrangements

Collaborative workspaces

Generous leave

Job summary

The Australian Digital Health Agency in Sydney is seeking a proactive Release Coordinator to support the delivery of technology changes across major digital health platforms. You will coordinate releases across ICT teams and external service providers, aligning with governance and service delivery requirements.

You will engage with stakeholders, plan releases, manage risks and dependencies, and produce briefings and release documentation for governance forums, contributing to continuous

Qualifications

• Experience coordinating complex releases.
• Strong communication and reporting skills.
• Ability to manage risks and issues.
• Ability to work with diverse stakeholders.
• ITIL certification desirable.

Responsibilities

• Coordinate technology releases across major digital health platforms and services.
• Plan and facilitate meetings that drive delivery outcomes.
• Monitor risks, issues and dependencies and support informed decision-making.
• Prepare briefings, reports and release documentation for governance forums.
• Contribute to continuous improvement initiatives that enhance service delivery and operational performance.

Skills

Coordination

Stakeholder engagement

Risk management

Organisational skills

ITIL awareness

Job description

Australian Digital Health Agency – Sydney NSW

We are seeking a proactive and organised Release Coordinator to play a key role in delivering technology changes that support Australia's digital health services. This is an excellent opportunity to apply or gain further exposure to enterprise-scale ICT operations, stakeholder engagement, governance and service delivery.

The Australian Digital Health Agency leads the national effort to digitally enable Australia’s health system. We support the delivery of person-centred, connected healthcare through the development and adoption of digital health services and systems. Our work includes managing My Health Record, Electronic prescriptions, and the 1800MEDICARE app, ensuring a healthier future for all Australians through connected healthcare.

As the Release Coordinator, you will work across a diverse range of technology initiatives, coordinating activities that ensure new systems, enhancements and technology changes are successfully delivered into production environments.

You will collaborate with technical experts, project teams, business stakeholders and external service providers to plan and coordinate releases, manage competing priorities, identify risks and support successful implementation outcomes.

We are seeking a proactive and organised Release Coordinator to play a key role in delivering technology changes that support Australia's digital health services. This is an excellent opportunity to apply or gain further exposure to enterprise-scale ICT operations, stakeholder engagement, governance and service delivery.

The Australian Digital Health Agency leads the national effort to digitally enable Australia’s health system. We support the delivery of person-centred, connected healthcare through the development and adoption of digital health services and systems. Our work includes managing My Health Record, Electronic prescriptions, and the 1800MEDICARE app, ensuring a healthier future for all Australians through connected healthcare.

As the Release Coordinator, you will work across a diverse range of technology initiatives, coordinating activities that ensure new systems, enhancements and technology changes are successfully delivered into production environments.

You will collaborate with technical experts, project teams, business stakeholders and external service providers to plan and coordinate releases, manage competing priorities, identify risks and support successful implementation outcomes.

The key duties of the position include:

Key Responsibilities

• Coordinating technology releases across major digital health platforms and services.
• Work with a broad range of stakeholders across business and ICT teams.
• Lead planning activities and facilitate meetings that drive delivery outcomes.
• Monitor risks, issues and dependencies and support informed decision-making.
• Prepare briefings, reports and release documentation for governance forums.
• Contribute to continuous improvement initiatives that enhance service delivery and operational performance

Key Criteria

• Demonstrated ability to coordinate complex pieces of work and deliver outcomes within agreed timeframes within a similar role.
• Effective communication skills, including preparing reports, briefings and presenting information to diverse audiences.
• Sound judgement, problem-solving ability and experience managing risks and issues.
• Strong organisational skills and ability to manage competing priorities.
• Demonstrated initiative, adaptability and ability to work under limited direction.
• ITIL Certification (Desirable)

Eligibility

Australian citizenship is a mandatory eligibility requirement. Candidates must be able to obtain and maintain both a national police clearance and a Baseline security clearance, with the capacity to attain a higher-level clearance if required by the Agency.

Our Benefits

• Salary packaging (also known as salary sacrifice) is available.
• Annual Christmas closedown– with no leave deduction!
• Our Wellbeing Sessions & Employee Assistance Program will give you the best opportunity to balance work and life
• Work From Home & Attractive Flexible Working Arrangements: All staff can apply for flexible work arrangements that offer a range of options for how, when and where you work.
• Collaborative workspaces with new technology available within central locations.
• Generous leave opportunities including Parental (primary & secondary), compassionate, Aboriginal & Torres Strait Islander Leave, Cultural, Emergency Response, Defence, and Half Pay option.

Closing date: 20 September 2026, 11:30pm

Salary: $101,379 - $114,373 plus 15.4% superannuation, depending on skills and experience.

Getting to know the Australian Digital Health Agency

Tasked with improving health outcomes for Australians through the delivery of digital healthcare systems and the national digital health strategy, the Australian Digital Health Agency (the Agency) commenced operations on 1 July 2016.The Agency is responsible for national digital health services and systems, with a focus on engagement, innovation and clinical quality and safety. Our focus is on putting data and technology safely to work for patients, consumers and the healthcare professionals who look after them