Regulatory Admin Support Officer - Fixed-Term, Melbourne

BPC; Melbourne; Hybrid; AUD 62,000 - 71,000; Full time

Job summary

Building & Plumbing Commission is seeking a motivated Support Officer for the Melbourne CBD, in a fixed-term, full-time role within the Regulatory Operations Division. You will deliver administrative and operational support to ensure timely regulatory services and documentation.

The position suits organised individuals who thrive in fast-paced settings and pay close attention to detail. You will bring customer service, processing and administration experience, strong communication, and the

Qualifications

• Experience in customer service, processing, and administration environments.
• Good problem-solving skills with ability to dissect requests and provide solutions.
• Strong written and verbal communication and organisational skills.

Responsibilities

• Provide high-quality administrative and operational support to the Regulatory Operations Division.
• Interpret and respond to requests, ensuring clear, concise documentation and guidance.
• Support scheduling and coordination tasks as required to maintain workflow.

Skills

Customer service

Processing

Administration

Problem solving

Written and verbal communication

Organisation

Scheduling (trades)

Job description

Building & Plumbing Commission is seeking a motivated Support Officer for the Melbourne CBD, in a fixed-term, full-time role within the Regulatory Operations Division. You will deliver administrative and operational support to ensure timely regulatory services and documentation.

The position suits organised individuals who thrive in fast-paced settings and pay close attention to detail. You will bring customer service, processing and administration experience, strong communication, and the