Registry officer

CompuTracts Pty; Newcastle; On-site; AUD 39,000 - 52,000; Full time

Job summary

CompuTracts Pty Ltd (Business Name: Connect One Recruitment) is seeking an experienced Registry/Administrative Officer to join our NSW Government organisation in Sydney, NSW. The role is onsite and supports tribunal processes with hearing preparation and client service.

The successful candidate will manage documentation, case records and communications, ensuring accurate records and adherence to policies and service standards. This is a two-month contract with a competitive hourly rate.

Qualifications

• Experience providing high-quality client service and administrative support, preferably within a government, legal, tribunal or similar environment.
• Strong organisational and communication skills, with the ability to manage documentation, correspondence, competing priorities and hearing-related arrangements accurately.

Responsibilities

• Provide face-to-face, telephone and written client support, record actions taken and follow up enquiries where required.
• Prepare matters for hearings, including organising documentation, notifying parties, arranging interpreters, reporting services, venues, travel and support for clients with special needs.
• Provide administrative and clerical support, including preparing correspondence, maintaining case management systems, creating and retrieving files, document distribution and ensuring records are accurately stored and archived.

Job description

CompuTracts Pty Ltd (Business Name: Connect One Recruitment) | Full time

Onsite- NCAT -175 Scott Street Newcastle

2 months contract

Our client is a NSW Government organisation who are seeking an experienced Registry/Administrative Officer to join their team in Sydney, NSW .

Role summary:

This role provides high-quality administrative, registry and client service support within a tribunal environment. The successful candidate will assist with hearing preparation, client enquiries, correspondence, case management systems and the accurate maintenance of Tribunal records.

Key Responsibilities:

• Provide face-to-face, telephone and written client support, record actions taken and follow up enquiries where required.
• Prepare matters for hearings, including organising documentation, notifying parties, arranging interpreters, reporting services, venues, travel and support for clients with special needs.
• Provide administrative and clerical support, including preparing correspondence, maintaining case management systems, creating and retrieving files, document distribution and ensuring records are accurately stored and archived.

Selection Criteria:

• Demonstrated experience in providing high-quality client service and administrative support, preferably within a government, legal, tribunal or similar environment.
• Strong organisational and communication skills, with the ability to manage documentation, correspondence, competing priorities and hearing-related arrangements accurately.
• Experience using case management systems and maintaining confidential records, with the ability to follow legislation, policies, procedures and established service standards.

On offer is a 2 -month contract at a highly sought-after NSW Government organisation , with a highly competitive hourly rate.