Tribunal Registry & Client Services Officer

CompuTracts Pty; Newcastle City Council; On-site; AUD 39,000 - 52,000; Full time

Job summary

CompuTracts Pty Ltd (Business Name: Connect One Recruitment) is seeking an experienced Registry/Administrative Officer to join our NSW Government organisation in Sydney, NSW. The role is onsite and supports tribunal processes with hearing preparation and client service.

The successful candidate will manage documentation, case records and communications, ensuring accurate records and adherence to policies and service standards. This is a two-month contract with a competitive hourly rate.

Qualifications

• Experience providing high-quality client service and administrative support, preferably within a government, legal, tribunal or similar environment.
• Strong organisational and communication skills, with the ability to manage documentation, correspondence, competing priorities and hearing-related arrangements accurately.

Responsibilities

• Provide face-to-face, telephone and written client support, record actions taken and follow up enquiries where required.
• Prepare matters for hearings, including organising documentation, notifying parties, arranging interpreters, reporting services, venues, travel and support for clients with special needs.
• Provide administrative and clerical support, including preparing correspondence, maintaining case management systems, creating and retrieving files, document distribution and ensuring records are accurately stored and archived.

Job description

CompuTracts Pty Ltd (Business Name: Connect One Recruitment) is seeking an experienced Registry/Administrative Officer to join our NSW Government organisation in Sydney, NSW. The role is onsite and supports tribunal processes with hearing preparation and client service.

The successful candidate will manage documentation, case records and communications, ensuring accurate records and adherence to policies and service standards. This is a two-month contract with a competitive hourly rate.