Registry officer

CompuTracts Pty Ltd (Business Name: Connect One Recruitment); Newcastle City Council; Presencial; AUD 39.000 - 55.000; Jornada completa

Descripción de la vacante

CompuTracts Pty Ltd (Business Name: Connect One Recruitment) – Newcastle NSW is seeking an experienced Registry/Administrative Officer to join a NSW Government organisation in Sydney, NSW. You will provide high-quality administrative and client service support within a tribunal environment, assist with hearing preparation, and maintain accurate case management records and archives.

The role offers a 2-month contract with a competitive hourly rate, contributing to hearings, documentation, and

Formación

• Experience in government/tribunal environment preferred.
• Strong organisational and communication skills with ability to manage documentation and deadlines.
• Ability to follow legislation, policies and procedures.

Responsabilidades

• Provide face-to-face, telephone and written client support and record actions taken.
• Prepare matters for hearings, organize documentation, notify parties, arrange interpreters and venues.
• Maintain case management systems, create/retrieve files, distribute documents, and ensure records are archived.

Conocimientos

Client service

Administrative support

Hearing preparation

Document management

Case management

Herramientas

Case management systems

Descripción del empleo

CompuTracts Pty Ltd (Business Name: Connect One Recruitment) – Newcastle NSW

Our client is a NSW Government organisation who are seeking an experienced Registry/Administrative Officer to join their team in Sydney, NSW.

Role summary:

This role provides high-quality administrative, registry and client service support within a tribunal environment. The successful candidate will assist with hearing preparation, client enquiries, correspondence, case management systems and the accurate maintenance of Tribunal records.

Key Responsibilities:

• Provide face-to-face, telephone and written client support, record actions taken and follow up enquiries where required.
• Prepare matters for hearings, including organising documentation, notifying parties, arranging interpreters, reporting services, venues, travel and support for clients with special needs.
• Provide administrative and clerical support, including preparing correspondence, maintaining case management systems, creating and retrieving files, document distribution and ensuring records are accurately stored and archived.

Selection Criteria:

• Demonstrated experience in providing high-quality client service and administrative support, preferably within a government, legal, tribunal or similar environment.
• Strong organisational and communication skills, with the ability to manage documentation, correspondence, competing priorities and hearing-related arrangements accurately.
• Experience using case management systems and maintaining confidential records, with the ability to follow legislation, policies, procedures and established service standards.

On offer is a 2-month contract at a highly sought-after NSW Government organisation, with a highly competitive hourly rate.