Registered Nurse Care Coordinator

Teachers Health Group; Brisbane; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Private health insurance

Product discounts

Wellbeing program

Public transport access

Job summary

Teachers Health is seeking an experienced Registered Nurse Care Coordinator to join our Healthcare Services team. This role involves specialist telephone-based care coordination, helping members navigate health needs, and developing personalised care plans.

You will build ongoing relationships with members, provide health coaching and connect them with services, while using your nursing experience in a non-traditional clinical environment to make a real health impact.

Qualifications

• Current unrestricted AHPRA registration as a Registered Nurse.
• 5+ years’ full-time equivalent experience as a Registered Nurse.
• Knowledge of primary and community care environments.
• Strong verbal and written communication skills.
• Health coaching knowledge and capability.
• Strong computer literacy and competency across the Microsoft Office suite.

Responsibilities

• Identify and engage eligible members through referrals, enquiries and outreach programs.
• Support the assessment, development and monitoring of personalised care plans.
• Coordinate care with members, healthcare providers, service providers and broader care teams.
• Provide health education, guidance and support within your clinical scope of practice.
• Maintain accurate clinical records and contribute to quality care outcomes.
• Participate in clinical audits, professional development and continuous improvement initiatives.
• Contribute to a positive, safe and member-focused team culture.

Skills

AHPRA RN

RN experience

Health coaching

Computer literacy

Primary care

Job description

We’re looking for an experienced Registered Nurse Care Coordinator to join our Healthcare Services team at Teachers Health.

This is an opportunity to step into a different kind of nursing role, providing specialist telephone-based care coordination and supporting members to navigate their health needs. You’ll build ongoing relationships with members, develop personalised care plans, provide health coaching and help connect members with the right services and support.

This role offers the opportunity to use your nursing experience in a non-traditional clinical environment while continuing to have a genuine impact on people’s health.

Why join us?

What We Have To Offer

• Hybrid working model (flex your work/life balance)
• Subsidised private health insurance
• Discounts on our products and services
• Generous employee wellbeing program
• Easily accessible by public transport

Your day-to-day will include

• Identify and engage eligible members through referrals, enquiries and outreach programs
• Support the assessment, development and monitoring of personalised care plans
• Coordinate care with members, healthcare providers, service providers and broader care teams
• Provide health education, guidance and support within your clinical scope of practice
• Maintain accurate clinical records and contribute to quality care outcomes
• Participate in clinical audits, professional development and continuous improvement initiatives
• Contribute to a positive, safe and member-focused team culture

What are we looking for?

• Current unrestricted AHPRA registration as a Registered Nurse
• 5+ years’ full-time equivalent experience as a Registered Nurse
• Knowledge of primary and community care environments
• Strong verbal and written communication skills
• Health coaching knowledge and capability
• Strong computer literacy and competency across the Microsoft Office suite

Experience in telehealth, private health insurance, hospital discharge planning or customer service would also be highly regarded.

Who are we?

Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members covering the lives of over 500,000 teachers, education staff & their families.

Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+. Applicants can request an adjustment at any stage during the recruitment process by getting in touch with ***email_hidden***