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NSW Health is seeking a Registered Nurse for the Care Navigation Care Coordination Team on a permanent full-time basis in New South Wales. The ideal candidate will manage patients with chronic and complex health needs, performing comprehensive assessments, care planning, and education while coordinating across multi-disciplinary teams.
The role emphasizes person-centred care, clinical judgement, and proactive problem-solving in a telehealth-enabled environment, with flexible work options and
The ideal candidate will be an experienced Registered Nurse with a strong background in managing patients with chronic and complex health needs, coupled with a demonstrated ability to undertake comprehensive assessment, care planning, care coordination and patient education. They will possess excellent communication and interpersonal skills, enabling them to build effective relationships with patients, carers, general practitioners and multidisciplinary teams. Success in the role requires strong clinical judgement, effective prioritisation and time management skills, a proactive problem-solving approach, and the ability to work both independently and collaboratively within a fast-paced environment. The successful candidate will be committed to person-centred care, continuity of care and supporting patients to navigate the health system, while demonstrating professionalism, adaptability and a commitment to quality, safety and continuous improvement.
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
Current Authority to practice as a Registered Nurse with the Australian Health Practitioners Regulation Agency.
Describe a time when you were managing a patient with complex health and psychosocial needs. How did you assess their needs, coordinate care across multiple providers, and ensure the patient remained engaged in their care plan? What was the outcome?
This role operates within a telehealth model where clinical decisions are often made without face-to-face contact. Describe a time when you assessed and managed a patient remotely who had complex or changing health needs. How did you prioritise their care, identify any risks or deterioration, and coordinate appropriate referrals or escalation to ensure a safe and timely outcome?
Do you have a current Australian C-Class driver's license (including P1 or P2)? if you hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
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We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact
We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
12% superannuation
Salary packaging and novated leasing via
Annual leave with 17.5% leave loading (for full-time and part-time staff)
One extra day off each month for full-time employees
Flexible work options, including hybrid and varied hours (depending on the role)
Paid maternity and parental leave
Generous leave options like long service and carers leave
Discounted gym membership through
Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
Wellbeing programs that promote mental health, resilience, and balance
For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.