Regional Service Delivery Supervisor – Facilities

Downer; New South Wales; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Training and development

Internal vacancies

Healthcare discounts

Car novated leasing

Employee Assistance Program

Job summary

Downer in Kingsgrove seeks a Service Delivery Supervisor to manage programmed works and travel to client sites within the Illawarra region, ensuring accurate scope validation and timely delivery.

You will build strong customer relationships, conduct pre-, mid-, and post-work inspections, and maintain records in our management systems while coordinating with teams to meet safety and quality standards.

Qualifications

• Mechanical or Electrical trade certificate.
• Must own a vehicle for travel within the region.
• Strong stakeholder management experience.
• Attendance at office in Kingsgrove.
• Experience handling high-volume work orders and strong admin skills.

Responsibilities

• Schedule programmed works and travel to client sites to validate scopes and variations.
• Undertake works in progress and safety inspections as needed.
• Ensure all information for each work order is captured in management systems.
• Build and maintain strong relationships with customers.
• Complete pre, mid and post work inspections and document progress in the system.

Skills

Trade Certificate

Driver's Licence

Job description

Downer in Kingsgrove seeks a Service Delivery Supervisor to manage programmed works and travel to client sites within the Illawarra region, ensuring accurate scope validation and timely delivery.

You will build strong customer relationships, conduct pre-, mid-, and post-work inspections, and maintain records in our management systems while coordinating with teams to meet safety and quality standards.