Regional Operations & Stakeholder Coordinator

Department of Customer Services, Open Data and Small and Family Business; Townsville City; On-site; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive remuneration

Five weeks annual leave

Salary packaging

Learning and development opportunities

Study assistance programmes

Wellness Programme

Employee Assistance Programme

Work/life balance

Job summary

Department of Customer Services, Open Data and Small and Family Business in Townsville, QLD is seeking a Regional Coordinator to research, analyse and develop plans addressing the Director (Northern)'s area, and to liaise with stakeholders across the Department and community.

You will lead a work group, provide executive support, manage issues and oversee regional activities, including security, building programs and continuity planning, while ensuring timely briefs, reports and action

Responsibilities

• Lead and manage a work group, building a motivated team via a service delivery framework.
• Provide and coordinate confidential managerial and administrative support to the Director (Northern).
• Manage issues and complaints, coordinating timely responses from Product Centre Managers.
• Oversee regional activities, including security, building and maintenance programmes, and continuity plans.
• Research, analyse and prepare correspondence, briefs and reports to departmental standards.
• Coordinate projects at regional level, including special projects and meeting materials.
• Monitor progress and report to the Director (Northern) on actions.
• Ensure efficient, effective regional administrative support staff, including performance management and recruitment.
• Support a safe, healthy workplace by managing work health and safety compliance.

Job description

Department of Customer Services, Open Data and Small and Family Business in Townsville, QLD is seeking a Regional Coordinator to research, analyse and develop plans addressing the Director (Northern)'s area, and to liaise with stakeholders across the Department and community.

You will lead a work group, provide executive support, manage issues and oversee regional activities, including security, building programs and continuity planning, while ensuring timely briefs, reports and action