Regional Programs Lead & Director Support

Queensland Government; Townsville City; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration

Five weeks annual leave

14% annual leave loading

Salary packaging arrangements

Learning and development opportunities

Access to study assistance programmes

Wellness Programme

Employee Assistance Programme

Work/life balance

Job summary

Queensland Government is seeking an experienced Regional Coordinator to provide confidential and efficient managerial and administrative support to the Director (Northern) and to coordinate regional programs across Townsville and surrounding regions.

You will lead a work group, develop a skilled team within a service delivery framework, manage issues and complaints with timely responses, and prepare correspondence, briefs and reports in line with departmental standards.

Responsibilities

• Lead and manage a work group, building a motivated and skilled team through a service delivery framework covering business operations, quality service and resource management to meet client needs.
• Provide and coordinate confidential, efficient managerial and administrative support to the Director (Northern) across regional functions and programmes.
• Manage issues and complaints, coordinating timely responses from Product Centre Managers where appropriate.
• Oversee ongoing regional activities as required, including security, regional building and maintenance programmes, and the preparation and maintenance of Business Continuity Plans.
• Research, analyse and prepare, or coordinate the timely preparation of, correspondence, briefs and reports, ensuring compliance with departmental standards and timeframes.
• Coordinate and support the effective delivery of projects and actions at a regional level, including: Undertaking special projects relating to regional business, administration or service delivery.
• Preparing and coordinating information for meetings and committees, distributing papers and following up actions.
• Monitoring progress and reporting to the Director (Northern) on projects and action items.
• Collaboratively developing and managing goals, targets and performance standards proactively supervising all aspects of staff performance management, including recruitment and selection, appraisal and development, ethical behaviour and decision-making providing a safe and healthy workplace by managing resources to ensure compliance with work health and safety and employee rehabilitation legislation, codes of practice, standards, departmental policy and procedures, including risk management and corrective action programmes.

Job description

Queensland Government is seeking an experienced Regional Coordinator to provide confidential and efficient managerial and administrative support to the Director (Northern) and to coordinate regional programs across Townsville and surrounding regions.

You will lead a work group, develop a skilled team within a service delivery framework, manage issues and complaints with timely responses, and prepare correspondence, briefs and reports in line with departmental standards.