Regional Operations Manager, Housekeeping Excellence

Ozone Hospitality Services; Sydney; On-site; AUD 110,000 - 160,000; Full time

Job summary

Ozone Hospitality Services – Sydney CBD NSW is seeking an Operations Manager Housekeeping to lead housekeeping across multiple sites in New South Wales. You will drive consistency, efficiency, and a service-focused culture.

The role emphasizes hands-on leadership, budget management, staffing, training, safety, and guest experience, with accountability for quality standards across properties. If you thrive in a fast-paced environment and can balance operational performance with people

Qualifications

• Experience leading hospitality teams across multiple sites.
• Strong budgeting and cost-control abilities.
• Solid knowledge of health, safety and cleanliness standards.
• Excellent communication and stakeholder-management skills.

Responsibilities

• Oversee housekeeping services across designated properties.
• Maintain high cleanliness and presentation standards.
• Recruit, train and mentor housekeeping teams.
• Implement procedures and service standards.
• Manage budgets and control costs.
• Monitor supplies, inventory and equipment.
• Conduct site inspections and performance reviews.
• Collaborate with departments to ensure guest satisfaction.
• Address guest feedback with proactive solutions.

Skills

Leadership

Multi-site operations

Budget management

Staff development

Health & safety

Guest service focus

Education

Hospitality management qualification

Job description

Ozone Hospitality Services – Sydney CBD NSW is seeking an Operations Manager Housekeeping to lead housekeeping across multiple sites in New South Wales. You will drive consistency, efficiency, and a service-focused culture.

The role emphasizes hands-on leadership, budget management, staffing, training, safety, and guest experience, with accountability for quality standards across properties. If you thrive in a fast-paced environment and can balance operational performance with people