Regional Operations Manager

Spec Services; Canberra; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Vehicle provided

Company phone

Laptop

Job summary

Spec Services is seeking a Regional Operations Manager to lead our ACT & SNSW remediation teams on site. You’ll guide crews, ensure quality, and build strong client relationships to grow the portfolio. A vehicle, company phone and laptop are provided to support field work.

You’ll drive safety culture, coordinate projects, and manage profitability across multiple sites. The role is hands-on with clients and teams, demanding clear communication, decisive leadership and a practical approach to

Qualifications

• 3+ years in a multi-site operations or regional supervisor role.
• Experience in construction, industrial, logistics or similar environments.
• Strong leadership and team development capabilities.
• Proven ability to build client relationships and identify business opportunities.
• Strong organisational, communication, and problem-solving skills.
• Comfortable in a fast-paced, high-accountability environment.
• Proficient with Microsoft Office, Google Suite and quoting/reporting systems.

Responsibilities

• Be visible on site, leading teams across ACT & SNSW.
• Drive safety culture through site inspections, toolbox talks and WHS compliance.
• Plan, coordinate, and deliver projects efficiently with a focus on productivity and profitability.
• Meet clients face to face, build strong relationships and grow the ACT & SNSW portfolio.
• Recruit, coach and lead, high-performing teams across multiple sites.
• Ensure all incidents, hazards, and near misses are reported and managed appropriately.
• Use IT skills to prepare quotes, client communications and accurate operational reports.

Skills

Leadership

Multi-site operations

Client relationship management

Strategic planning

Problem solving

Communication

Organisational skills

Tools

Microsoft Office

Google Suite

CRM software

Operational systems

Job description

Regional Operations Manager- Remediation Services

Spec Services is a growing remediation and specialist cleaning services company. We work across commercial, industrial and environmental sites, including emergency and biohazard clean-ups.

Through safe, efficient, and high-quality standards, we have become a trusted provider of service contract management across multiple sectors.

About the Role

A hands-on leadership role for someone who’d rather be on site with their teams and clients than behind a desk.

At Spec Services, you’ll lead the delivery of our ACT & SNSW portfolio from the front. You’ll spend most of your week out on site, leading teams, checking quality first-hand, building client relationships and spotting opportunities to grow the business. A vehicle will be provided as part of the role as well as company phone and laptop.

Key Responsibilities

• Be visible on site, leading your teams and inspecting quality first-hand across ACT & SNSW
• Drive a strong safety culture through site inspections, toolbox talks and hands-on hazard follow-up, ensuring full WHS compliance
• Plan, coordinate, and deliver projects efficiently with a focus on productivity and profitability
• Meet clients face to face, build strong relationships and grow the ACT & SNSW portfolio through new opportunities and industry connections
• Recruit, coach and lead, high-performing teams across multiple sites
• Ensure all incidents, hazards, and near misses are reported and managed appropriately
• Use your IT skills to prepare quotes, client communications and accurate operational reports

About You

• 3+ years’ experience in a multi-site operations or regional supervisor role
• Experience in construction, industrial, logistics or similar environments
• Strong leadership and team development capabilities
• Proven ability to build client relationships and identify business opportunities
• Strong organisational, communication, and problem-solving skills
• Comfortable in a fast-paced, high-accountability environment
• Confident using Microsoft Office, Google Suite and operational systems for quoting, reporting and client communication

This role is for you if…

You like solving problems on the ground, you’re confident in front of clients and crews, and you can still handle the paperwork and systems that keep the work running.

What We Offer

• Opportunity to play a key role in a growing business
• Supportive and professional team environment
• Career development and progression opportunities

Requirements

• A current National Police Check, or willingness to obtain one
• Valid Australian Driver’s Licence
• Full working rights in Australia

Successful candidates may be required to undergo a pre-employment medical, including drug and alcohol screening.

Equality & Diversity at Spec Services

We are committed to inclusive and equal employment opportunities regardless of race, religion, sex, national origin, sexual orientation, age, disability, or gender identity. We celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander people.