Regional Hospitality Leader — Multi‑Site Impact & Growth

YHA Australia; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Travel perks: Free stays across our网络

Team adventures

Discounts across the YHA network

Growth and career opportunities

Cultural flexibility

Wellbeing support

Referral program

Job summary

YHA Australia is seeking a dynamic leader to support our national property operations on a six-month contract. Reporting to the GM National Operations, you will work with Property Managers across Australia to drive performance, compliance and cultural excellence.

You will collaborate with Finance, HR, IT, Sales and Marketing to align strategic goals, oversee budgets, guest experience, safety and sustainability, and lead workforce planning and development.

Qualifications

• Proven leadership experience in multi-site hospitality or property operations.
• Demonstrated financial acumen, strategic planning capability, and people-first leadership style.
• Expertise in compliance, sustainability, and workforce development and a commitment to align with YHA’s social and environmental values.
• Personal commitment to driving inclusion, wellbeing, and the ongoing mentorship and development of the team.
• Build capability and deliver quality food and beverage offerings across the portfolio.

Responsibilities

• Inspire and develop a high-performing leadership cohort across our Property and General Managers
• Oversee operational and financial performance, guiding properties to exceed budgetary and guest satisfaction targets
• Integrate innovative service models and sustainability initiatives aligned with our national strategy
• Lead workforce planning, compliance, and guest experience standards with a focus on safety, quality, and continuous improvement.
• Foster collaboration with internal stakeholders and industry partners to amplify the YHA brand including our employee branding

Skills

Leadership

Financial acumen

Strategic planning

Compliance

Inclusion and wellbeing

People management

Mentorship and development

Food and beverage leadership

Travel readiness

Job description

YHA Australia is seeking a dynamic leader to support our national property operations on a six-month contract. Reporting to the GM National Operations, you will work with Property Managers across Australia to drive performance, compliance and cultural excellence.

You will collaborate with Finance, HR, IT, Sales and Marketing to align strategic goals, oversee budgets, guest experience, safety and sustainability, and lead workforce planning and development.