Regional Manager - Contract

YHA Australia; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Travel perks across network

Team building across locations

Staff discounts across YHA network

Professional development opportunities

Cultural flexibility in schedule

Job summary

YHA Australia is seeking a high-impact leader to oversee multi-site hospitality and property operations under a six-month contract. You will work with Property Managers nationwide, driving performance, compliance and guest experience.

The role requires travel across Australia and collaboration with our corporate office in Finance, HR, IT and Marketing. You will inspire, mentor and develop a high-performing leadership cohort, align operations with our sustainability and social values, and ensure

Qualifications

• Experience leading multi-site hospitality or hotel operations.
• Strong financial acumen and ability to drive performance against budgets.
• Commitment to compliance, sustainability and social values.
• People-first leadership with capability development.

Responsibilities

• Inspire and develop leadership across Property and General Managers.
• Oversee operational and financial performance to exceed targets.
• Drive innovative service models and sustainability aligned with our national strategy.
• Lead workforce planning, safety, and guest experience standards.
• Collaborate with internal teams and partners to amplify the YHA brand.

Job description

At YHA Australia, we provide affordable, quality accommodation with purpose. We're committed to creating a more open and welcoming world where connections thrive and meaningful experiences matter.

What sets us apart? We are a profit for purpose social enterprise. Our profits go straight back into improving our properties and creating positive social, cultural and environmental impact. For over 80 years, we've been making travel accessible and transformative.

Our network spans 19 uniquely characterful properties across Australia – from the rooftop views of Sydney Harbour YHA to historic cells at Fremantle Prison to eco-retreats nestled in National Parks.

The role
Reporting to the GM National Operations, this contract position is fundamental in supporting our properties (the property mix will be confirmed during the interview period). The contract will run for six months with potential to extend based on business requirements. You will be working closely and collaborating with the Property Managers around Australia in driving operational performance, strategic alignment, compliance and cultural excellence.
Supported by our corporate office, including Finance, HR, IT, Sales and Marketing functions, you will:

Inspire and develop a high-performing leadership cohort across our Property and General Managers

Oversee operational and financial performance, guiding properties to exceed budgetary and guest satisfaction targets

Integrate innovative service models and sustainability initiatives aligned with our national strategy

Lead workforce planning, compliance, and guest experience standards with a focus on safety, quality, and continuous improvement.

Foster collaboration with internal stakeholders and industry partners to amplify the YHA brand including our employee branding

What we are seekingA supportive and empathetic leader with proven confidence and experience managing multi-site hospitality, hotel management or property operations

Demonstrated financial acumen, strategic planning capability, and people-first leadership style

Expertise in compliance, sustainability, and workforce development and a commitment to align with YHA’s social and environmental values

A personal commitment to driving inclusion, wellbeing, and the ongoing mentorship and development of the team

Build capability and deliver quality food and beverage offerings across the portfolio

Comfortable with and available for domestic and some international travel

Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions.

Collaborate, listen and connect

Care for people and planet

What's in it for you

Travel Perks:Free stays across our network – because we love travel as much as our members do!

Team Adventures:Opportunities to visit other locations for team building and training

Discounts:Access to benefits at various stores and across the YHA network

Growth:Professional development and career opportunities throughout YHA

Cultural Flexibility:Swap standard public holidays for ones that have personal meaning

Wellbeing Support:For you and your immediate family through our Employee Assistance Program

Referral Program:Know someone great? We reward successful candidate referrals