Regional Field Operations Coordinator

Transport-For-Nsw; Wagga Wagga; On-site; AUD 138,000 - 148,000; Full time

Job summary

Transport for NSW in Wagga Wagga is seeking a permanent full-time Regional Incident Manager to lead operational management of the regional transport network and coordinate responses to incidents.

You will work with multi-agency partners to oversee planned works and emergencies, participate in on-call tasks, and travel across regional NSW as required.

The role requires a current driver’s licence and relevant tertiary qualifications or equivalent experience.

Qualifications

• Experience in transport network operations and coordinating responses to incidents.
• Current driver’s licence and willingness to travel across NSW.
• Willing to act as Regional Incident Manager, including on-call and after-hours work.
• Completion of Emergency Response Driving Course is required.

Responsibilities

• Coordinate operational responses to planned and unplanned incidents.
• Support emergency management and network restoration activities.
• Provide specialist operational advice and incident scene attendance as required.
• Work with multi-agency partners to optimise customer experience during disruptions.

Skills

Operational management

Incident response

Communication

Problem solving

Education

Tertiary qualifications or equivalent experience

Job description

Select how often (in days) you would like to receive alerts

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Wagga Wagga, NSW, AU, 2650

Job reference number: 112381

Employment type: Permanent Full-Time

Salary range: $137579.0-$147901.0

You're someone who wants to create outcomes that have a real impact on the people of NSW.

Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.

In this role, you'll:

Working as part of a team delivering operational management of the regional and outer metropolitan transport network, including incident response, operational readiness, planned works, special events and seasonal operations impacting the state road network. This role will see you contribute to optimising the customer experience by coordinating and supporting operational responses to planned and unplanned incidents, providing specialist operational advice, attending incident scenes when required, and supporting emergency management, project integration and continuous improvement activities. You will coordinate safe, timely and customer focused operational responses and network restoration activities in a demanding, dynamic environment involving unplanned incidents, emergencies, planned works and multi agency coordination across regional and outer metropolitan NSW. For more information on this position and business unit, view the role description and information pack .

You have experience in transport network operations, including managing planned and unplanned incidents, major and minor works, and risks impacting network access and mobility. You apply project and business management principles to deliver effective, customer focused outcomes and support coordinated operational responses.

You hold relevant tertiary qualifications or equivalent experience, a current driver's licence, and are willing to act as Regional Incident Manager, including participation in on call and after hours work and travel across metropolitan and regional NSW. Completion of an Emergency Response Driving Course is required. This is a permanent full-time role, based in Wagga Wagga (NSW) The salary for this position is USS Grade 9 ($137,579.00- $147,901.00) per annum plus superannuation.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers .

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Job Segment

• Operations Manager
• Developer
• Emergency Management
• Web Design
• Business Manager
• Operations
• Technology
• Government
• Creative
• Management

Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.