Senior Manager Operations Planning

Transport for NSW; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

Transport for NSW – Sydney Metro is seeking a Senior Manager Operations Planning for a temporary opportunity based in Sydney, NSW. You will influence design to deliver operational and maintenance outcomes, review drawings for operability and accessibility, and work with engineers and operators to resolve issues across the project lifecycle.

The role is a temporary Transport Senior Service Manager position until 31/03/2028 with potential extension.

Qualifications

• Experience in rail operations or maintenance, ideally in a major project environment.
• Ability to navigate technical drawings and documentation.

Responsibilities

• Shape operational and maintenance outcomes across design and delivery of Sydney Metro West.
• Review and challenge designs, drawings and documentation to ensure operability, accessibility and maintainability.
• Identify operational risks and provide practical advice to support project outcomes.
• Partner with engineers, project teams, technical specialists, commercial teams and operators to resolve issues.
• Influence stakeholders and translate technical information into practical guidance.
• Assess options to support informed decisions, whole‑of‑life outcomes and value for money.

Job description

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Senior Manager Operations Planning (Up to 17 Months Temporary Opportunity)

Organisation/Entity: Sydney Metro

Job category: Projects

Job location: Sydney, NSW, AU, 2000

Job reference number: 112220

Employment type: Permanent Full-Time

Salary range: An attractive remuneration package

Know what it takes to make a railway work in the real world? Bring that thinking to Sydney Metro West.

Influence design today to deliver operational and maintenance outcomes that work for tomorrow.

In this role you’ll:

• Shape operational and maintenance outcomes across the design and delivery of Sydney Metro West, bringing a practical rail operations lens to project decisions.
• Review and challenge designs, drawings and technical documentation to ensure stations and infrastructure are operable, accessible and maintainable.
• Identify operational risks and requirements early, providing practical advice and assurance to support effective project outcomes.
• Partner with engineers, project teams, technical specialists, commercial teams and operators to navigate complex issues and develop workable solutions.
• Influence key stakeholders and project decisions, translating complex operational and technical information into clear, practical advice.
• Assess operational options and project requirements to support informed decision-making, whole-of-life outcomes and value for money.

This is a temporary Transport Senior Service Manager (TSSM) opportunity until 31/3/28, with the potential to extend. Please see the role description and Information Pack for more information.

About you

You understand how railways operate and, importantly, what’s needed to keep them safely and efficiently operating and well maintained. You bring strong rail operations or maintenance experience, ideally supported by experience in a major project environment, and you’re comfortable navigating technical drawings and documentation without needing to be the technical engineer.

Proactive and detail-focused, you can spot issues, ask the right questions and work collaboratively to resolve them. You’re a confident communicator who builds relationships and influences practical outcomes across diverse stakeholder groups.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Sydney Metro delivers Australia’s biggest public transport project and first driverless railway. We engage with our customers and community, and contribute to vibrant and attractive places through station design, interchanges and precincts.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers .

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work.

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Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.