Regional Field Operations Coordinator - Wagga Wagga

Transport for NSW; Wagga Wagga; Presencial; AUD 138.000 - 148.000; Jornada completa

Descripción de la vacante

Transport for NSW is hiring for a Permanent Full-Time Regional Incident Manager based in Wagga Wagga, NSW. You will coordinate incident responses to planned and unplanned events across regional networks, ensuring safe, timely restorations and a strong focus on customer outcomes.

The role requires a current driver’s licence, willingness to travel, and completion of an Emergency Response Driving Course. USS Grade 9 salary range is $137,579.00–$147,901.00 per annum plus superannuation.

Formación

• Experience in transport network operations.
• Current driver’s license.
• Willing to act as Regional Incident Manager and participate in on-call after hours work.

Responsabilidades

• Coordinate and support operational responses to planned and unplanned incidents across regional NSW.
• Contribute to optimizing customer experience and network restoration activities.
• Respond to incidents at scenes when required and support emergency management and continuous improvement activities.

Conocimientos

Transport operations

Incident management

Customer service

Emergency response

Educación

Tertiary qualifications or equivalent experience

Descripción del empleo

Organisation/Entity:Transport For NSW

Job category:Projects

Job location:Wagga Wagga, NSW, AU, 2650

Job reference number:112381

Employment type:Permanent Full-Time

Salary range:$137579.0-$147901.0

You're someone who wants to create outcomes that have a real impact on the people of NSW.

Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.

In this role, you'll:

Working as part of a team delivering operational management of the regional and outer metropolitan transport network, including incident response, operational readiness, planned works, special events and seasonal operations impacting the state road network. This role will see you contribute to optimising the customer experience by coordinating and supporting operational responses to planned and unplanned incidents, providing specialist operational advice, attending incident scenes when required, and supporting emergency management, project integration and continuous improvement activities.

You will coordinate safe, timely and customer focused operational responses and network restoration activities in a demanding, dynamic environment involving unplanned incidents, emergencies, planned works and multi agency coordination across regional and outer metropolitan NSW.

For more information on this position and business unit, view the role description and information pack.

About you

You have experience in transport network operations, including managing planned and unplanned incidents, major and minor works, and risks impacting network access and mobility. You apply project and business management principles to deliver effective, customer focused outcomes and support coordinated operational responses.

You hold relevant tertiary qualifications or equivalent experience, a current driver's licence, and are willing to act as Regional Incident Manager, including participation in on call and after hours work and travel across metropolitan and regional NSW. Completion of an Emergency Response Driving Course is required. This is a permanent full-time role, based in Wagga Wagga (NSW) The salary for this position is USS Grade 9 ($137,579.00- $147,901.00) per annum plus superannuation.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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