Regional Field Operations Coordinator

Transport for NSW; Cooma; On-site; AUD 138,000 - 148,000; Full time

Job summary

Transport For NSW in Cooma, NSW, is seeking a Regional Field Operations Coordinator to manage regional network operations, incident response, and planned works. This permanent full-time role requires a driver’s licence and willingness to travel across regional NSW.

You will coordinate safe, timely, customer-focused operational responses and support emergency management, on-call rotations, and continuous improvement activities.

Salary range $137,579.00–$147,901.00 per year plus superannuation.

Qualifications

• Experience in transport network operations, including managing planned and unplanned incidents.
• Current driver’s licence required; Emergency Response Driving Course completed.
• Relevant tertiary qualifications or equivalent experience.

Responsibilities

• Coordinate operational responses to incidents and planned works to optimise customer experience.
• Support regional incident management, emergency response and network restoration activities.

Job description

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Regional Field Operations Coordinator - Cooma

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Cooma, NSW, AU, 2630

Job reference number: 112170

Employment type: Permanent Full-Time

Salary range: $137579.0-$147901.0

You’re someone who wants to create outcomes that have a real impact on the people of NSW.

Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.

In this role, you'll:

Working as part of a team delivering operational management of the regional and outer metropolitan transport network, including incident response, operational readiness, planned works, special events and seasonal operations impacting the state road network. This role will see you contribute to optimising the customer experience by coordinating and supporting operational responses to planned and unplanned incidents, providing specialist operational advice, attending incident scenes when required, and supporting emergency management, project integration and continuous improvement activities. You will coordinate safe, timely and customer focused operational responses and network restoration activities in a demanding, dynamic environment involving unplanned incidents, emergencies, planned works and multi agency coordination across regional and outer metropolitan NSW. For more information on this position and business unit, view the role description and information pack . You have experience in transport network operations, including managing planned and unplanned incidents, major and minor works, and risks impacting network access and mobility. You apply project and business management principles to deliver effective, customer focused outcomes and support coordinated operational responses. You hold relevant tertiary qualifications or equivalent experience, a current driver’s licence, and are willing to act as Regional Incident Manager, including participation in on call and after hours work and travel across metropolitan and regional NSW. Completion of an Emergency Response Driving Course is required. This is a permanent full-time role, based in Cooma (NSW) The salary for this position is USS Grade 9 ($137,579.00- $147,901.00) per annum plus superannuation.

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers .

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Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.