Works Support Officer

Transport for NSW; Port Macquarie; On-site; AUD 103,000 - 109,000; Full time

Job summary

Transport For NSW is seeking a full-time Works Support Officer to maintain and support delivery of scheduled works in the Mid North Coast region, based in Port Macquarie or Coffs Harbour. The role requires onsite presence with no hybrid arrangement and a requirement to reside within 75 km of the depot.

Responsibilities include contract documentation, tender support, training coordination, data reporting and procurement support, ensuring quality and safety systems are maintained.

Qualifications

• Demonstrated background in projects administration.
• Well-developed interpersonal skills with stakeholders.

Responsibilities

• Undertake maintenance support activities to facilitate delivery of scheduled works.
• Prepare and manage contract documentation, support tender processes, and assist contract administration.
• Coordinate works delivery by preparing management plans, training records, coordinating training and assessments, responding to public enquiries, and conducting asset inspections.
• Collect, maintain and analyse project and works data, and prepare reports to support management decision-making.
• Provide administrative support and act as a key point of contact for team members, suppliers, and customers.
• Maintain and improve Quality, WHS, and Environmental systems, supporting resource planning and procurement, and contributing to continuous improvement initiatives.

Skills

Attention to detail

Interpersonal skills

Problem solving

Excel

Asset Vision

Tools

Excel

Asset Vision

Job description

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Port Macquarie, NSW, AU, 2444

Job reference number: 111535

Employment type: Permanent Full-Time

Salary range: $102613.0-$109183.0

You put people at the heart and take pride in the impact of your work.

You've been developing your skills and are ready to work on projects that matter to the people of NSW. You know that quality matters and that delivering results requires a great team.

In this role, you'll:

Be responsible for undertaking a range of maintenance support activities to support the section’s line management and maintenance delivery staff in order to facilitate the effective and efficient delivery of scheduled works.

The Works Support Officer will also be responsible for:

• Preparing and managing contract documentation, supporting tender processes, and assisting with contract administration.
• Supporting and coordinating works delivery by preparing management plans, maintaining training records, coordinating training and assessments, responding to public enquiries, and conducting asset inspections.
• Collecting, maintaining and analysing project and works data, and preparing reports to support management decision-making.
• Providing administrative support and acting as a key point of contact for team members, suppliers, and customers.
• Maintaining and improving Quality, WHS, and Environmental systems, supporting resource planning and procurement, and contributing to continuous improvement initiatives.

This is an ongoing full‑time role that can be located at either Coffs Harbour or Port Macquarie.

This is a frontline support role that provides critical operational and safety support to enable frontline teams to deliver essential services. The position is based full-time at the designated depot/location, and hybrid working arrangements are not available.

We take the WH&S and the management of fatigue of our employees seriously therefore to be successful in this role it is a requirement that you must reside within 75 kms driving distance from your identified Headquarters/depot.

Travel throughout the Mid North Coast region and working at locations away from home may also be necessary. Allowances for working away from home and accommodation will apply.

In order to be successful in this role you will need to have strong problem solving and organisational skills with the ability to be flexible, meet deadlines within short time frames and to manage changing priorities.

You’ll need to have well-developed interpersonal skills, including an ability to communicate with all levels of stakeholders working in an onsite team environment, both verbally and in writing, in a clear and confident manner.

You have a demonstrated background in projects administration, and you are comfortable at providing a wide range of procedural and procurement support.

You have excellent attention to detail and are proficient in the use of both Excel and Asset Vision.

To be considered for this you it is essential that you possess a current motor vehicle driver licence and be available to work outside normal working hours and to travel on occasion.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers .

This is an in-person, on‑site role.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.