Regional CHSP Services Manager – Toowoomba

Alzheimer's Australia; Toowoomba Regional; On-site; AUD 135,000 - 165,000; Full time

Benefits offered by this job

Salary packaging

Company vehicle (fully maintained)

Professional development opportunities

State & national conferences

Job summary

Alzheimer’s Queensland is seeking an experienced community-services leader to manage and grow Commonwealth Home Support Programme (CHSP) services across the Darling Downs region, based at the Toowoomba Multi Service Centre.

Reporting to the State Manager – Queensland & New South Wales, you will be accountable for service delivery, client engagement, financial and workforce performance, quality and sustainable growth. This is an opportunity to shape CHSP expansion in the area.

Qualifications

• Significant leadership experience in community aged care or health.
• Experience managing government-funded programs, preferably CHSP.
• Responsible for budgets, workforce performance and service outcomes.
• Proven ability to grow services and increase client participation.

Responsibilities

• Lead the day-to-day operation of CHSP programs across Toowoomba.
• Ensure clients access meaningful activities based on interests and abilities.
• Lead and support care teams to deliver high-quality services.
• Oversee budgets, funded outputs, service utilisation and performance.
• Grow client participation and optimise funding use.
• Strengthen referral pathways and stakeholder relationships.
• Ensure compliance with funding agreements, quality standards and reporting.
• Monitor client outcomes, feedback and incidents.
• Improve systems, efficiency and consistency.
• Collaborate with Finance, People & Culture and Clinical Governance.
• Contribute to regional and organisational priorities.

Skills

Leadership experience

Budget management

Governance & compliance

Stakeholder management

Community engagement

People management

Travel willingness

Commercial judgment

Job description

Alzheimer’s Queensland is seeking an experienced community-services leader to manage and grow Commonwealth Home Support Programme (CHSP) services across the Darling Downs region, based at the Toowoomba Multi Service Centre.

Reporting to the State Manager – Queensland & New South Wales, you will be accountable for service delivery, client engagement, financial and workforce performance, quality and sustainable growth. This is an opportunity to shape CHSP expansion in the area.